Call Recording & Monitoring
A VoIP telephone system will allow you access to detailed logs, allowing you to see who’s calling in, who’s calling out and how long calls have been going on for.
Stay Informed and In Control
- Access to detailed call logs and see who’s calling in and out
- Locate redundancies or even understaffed departments by seeing where the most (and least) call traffic is located
- Monitor your employees in the case of suspected abuse of your company’s telephone system
- Analyze call durations to optimize team performance
- Track communication trends across departments
- Enable optional call recording for training or compliance purposes