About
We are an information technology solutions provider that focuses on simple, realistic solutions based on the individual needs of our clients.
We go the extra mile for you
Going beyond just getting the job done, we find joy in letting our customers become more productive with the setup that we worked to provide for them.
IT is a fast-moving industry and finding a solution that works is one thing, but finding a solution that is future-proof is another.
Our clients can speak for our passion for the job. We offer only the very best, not relying on the antiquated "same old" only because it's what everyone else is offering.
What is an MSP?
We are an IT Solutions Managed Services Provider based in Trinidad and Tobago.
IT can get expensive. Hiring full-time staff, paying for emergency call-outs and replacing equipment that failed without warning all add up. As a managed services provider (MSP), we take on as much or as little of your IT as you need. Some clients hand us all of their IT. Others only want us looking after their servers and backups. Either way, we start by learning how your business runs and set the work up around that.
We check your computers and servers every month, install updates, and replace drives that are starting to fail.
Call or open a ticket and we fix most problems remotely. If someone needs to be there in person, we come to you.
We set up automatic backups and check that they restore. We also keep your servers patched and access locked down.
Why hire an MSP?
On your own
- IT falls to whoever on staff knows the most about computers
- Problems get looked at when someone has time
- Updates and backups depend on someone remembering
- A full-time IT hire costs more than most small businesses can justify
With W5H
- We sit down with you and learn your setup before we change anything
- You hire us for the services you need
- Updates and backups run on a schedule
- The cost is agreed before we start
How We Work
Our Mission
To make information technology simple for everyday individuals and for small-to-medium sized businesses.
We believe clarity saves time and money
Our mission is backed by the fact that we believe that there is a widespread problem of companies and individuals overspending, scraping usable infrastructure and not having a clear understanding of their needs.
All of these problems tie into each other, so we often ask our clients to ask themselves: "What if there was a way to step back and avoid these pitfalls?" We wish to provide the answer to that question.
Our Goals
