With a VoIP telephone system, you can take advantage of many features which you may only expect to see in large, corporate PBX systems. Some of these features include:
Additionally, because VoIP systems are based on internet networking standards, they utilise the existing networking infrastructure of your workspace, be it a traditional multi-desk office or even your very own home office. There is no need for time consuming and costly rewiring projects. You will also be able to mix and match hardware from different manufacturers where appropriate meaning that you are never locked in to a single vendor.
Why use a VoIP telephone system?
Let's consider a few scenarios
This gives the ability to you and your employees to work away from the office, be it from home or in a hotel halfway across the world. Co-workers and clients will be able to reach you at your office extension, as though you were physically at the office. A VoIP telephone system can save you the headache of worrying about being unavailable or having to think about high roaming costs if using a backup mobile number.
Connection of Branch Offices
You can utilize your existing broadband connections to link your branch locations together. Experience free and seamless communication, allowing you to dial an extension for any of your physical locations.
Extensions can be added and removed as necessary. There is no additional software cost for the addition of new extensions. The maximum number of extensions is only limited by the processing power of the machine powering your PBX system.
Voicemail Delivery to Email
Even when you’re out of the office, you can configure your PBX to send you immediate notifications of the arrival of any new voicemail messages. The actual voicemail message can be set to be attached to an email so that you can listen to it on multiple devices.
With only one number and multiple departments and employees at your workspace, you may be wondering how you will be able to direct incoming calls to the right person or department. A VoIP telephone system will allow you to set up a digital receptionist. We can work with you to create a welcoming recording that will inform your callers of the right extensions to use if necessary.
Call Recording and Monitoring
A VoIP telephone system will allow you access to detailed logs, allowing you to see who's calling in, who's calling out and how long calls have been going on for. This will let you see where there may be redundancies or even understaffed departments, and allow you to monitor your employees in the case of suspected abuse of your company's telephone system.
Let's get started
With these considerations in mind, it's obvious how a VoIP telephone system would benefit you. If you have any questions, or are wondering if the installation of this service would be right for you, feel free to contact us.